FAQ
1. What products do you sell?
We specialize in premium caps and street-ready clothing designed for comfort, style, and everyday wear.
2. Do you ship internationally?
No — we currently ship only within the USA.
3. How long will my order take to arrive?
-
Processing time: 1–2 business days.
-
Delivery time: 3–6 business days after processing.
4. How much does shipping cost?
Shipping costs are calculated at checkout based on your location and chosen delivery method. Occasionally, we offer free shipping promotions.
5. Do you offer free returns?
Yes — returns are free for all orders shipped within the USA.
6. What is your return policy?
You can return any eligible item within 30 days of receiving it, with no restocking fee and free return shipping. Items must be unworn, unwashed, and in original condition with tags attached.
7. How do I start a return?
Contact us at dominhphuong99565@gmail.com with your order number and reason for return. We’ll send you a prepaid return label and instructions.
8. Can I exchange an item?
Yes — for a different size or color, please start a return and then place a new order for the desired item.
9. How can I track my order?
Once your order is shipped, we’ll send you a tracking number by email so you can follow your package.
10. How can I contact you?
You can reach us via:
📧 dominhphuong99565@gmail.com
📞 +1 (662) 246-3259
Or use the contact form on our website.